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Mendeley cannot reconnect to the internet after sleep and change in wifi

Occasionally, despite having internet Mendeley cannot sync with the server stating that there is no internet connection. This usually happens after my laptop is in the sleep state. I also change the wifi network occasionally (home/work).

"There was a problem connecting to mendeley.com to sync your library: Network access is disabled."

There is no clear pattern as to how this begins, because very often it works just fine. Once broke I have to restart mendeley to reconnect to the internet.

Will be happy to provide logs if you tell me where they are.

Arch opearting system.

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  • Dennis WhitteDennis Whitte commented  ·   ·  Flag as inappropriate

    I still imagine how Dr Henry brought my ex lover back to me in just 3 days. No one could have ever made me believe that there is a real spell caster whose love spell really works until i saw it does. am Dennis and I want to quickly tell the world that there is a real on line spell caster that is powerful and genuine, His name is Dr Henry of Permanent Spell Cast. He helped me recently to reunite my relationship with my ex lover who left me, When i contacted Dr Henry, he cast a love spell for me and my ex lover who said she doesn't have anything to do with me again called me 3 days after for us to settle all our differences and get back into the relationship. She is back now with so much love and caring. Today i am glad to let you all know that this spell caster has the powers of bring lost lovers back as he had helped me. There is nothing else as great as been with the woman you love and i am so happy that my ex lover is back to me with the help of Dr Henry. If you have similar problem i will advise you to contact Dr Henry too, he is always there to help you and put a smile on your face as he did to me and others.
    Email: permanentspellcast@yahoo.com
    WhatsApp/Call: +2348100663964.
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  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem here, also on Ubuntu 16.04. I just downloaded Mendeley desktop, and when I open it and try to log in, it says: "An error occurred when contacting Mendeley. Details: Network access is disabled"

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem here, on Ubuntu 16.04. Soon after opening Mendeley, it stops connecting to the internet, saying that "There was a problem connecting to mendeley.com to sync your library: Network access is disabled."

  • PhilippPhilipp commented  ·   ·  Flag as inappropriate

    Problem persists without putting computer to sleep. Using Kubuntu 16.04 64 bit with latest Mendeley version 1.17.11.. Is there a way to reinitialize the network connection of mendeley without restarting it and closing all tabs?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I also have this issue in Ubuntu 12.04 and Ubuntu 14.04. It has been an ongoing issue for at least a year, maybe more for me.

  • JosselJossel commented  ·   ·  Flag as inappropriate

    I share your sentiments and it is truly annoying. Especially when the article you want to cite is a webpage that needs to be synced first. I am stuck with the same problem as we speak..!!

  • John SmithJohn Smith commented  ·   ·  Flag as inappropriate

    I am having the same problem.
    Running on Linux (Manjaro), Mendeley refuses to sync several times a day, displaying the message:

    There was a problem connecting to mendeley.com to sync your library: Network access is disabled.

    There is no real problem with network access, as I can still load websites, for example. Restarting Mendeley fixes the problem.

  • Wilmer E. HenaoWilmer E. Henao commented  ·   ·  Flag as inappropriate

    Sorry for being late. I was having the same problem and it turns out that I accidentally had changed the RSYNC proxy variable. Maybe this is your problem?. Actually, I have a bug somewhere that is changing it randomly... anyway.

    Issue the following command on the command line. You may want to put it into your ~/.bashrc

    unset rsync_proxy
    unset RSYNC_PROXY

    Then restart mendeley.

    That solved it for me.

  • jessica smithjessica smith commented  ·   ·  Flag as inappropriate

    After being in relationship with Wilson for seven years,he broke up with me, I did everything possible to bring him back but all was in vain, I wanted him back so much because of the love I have for him, I begged him with everything, I made promises but he refused. I explained my problem to someone online and she suggested that I should contact a spell caster that could help me cast a spell to bring him back but I am the type that don't believed in spell, I had no choice than to try it, I meant a spell caster called Dr Zuma zuk and I email him, and he told me there was no problem that everything will be okay before three days, that my ex will return to me before three days, he cast the spell and surprisingly in the second day, it was around 4pm. My ex called me, I was so surprised, I answered the call and all he said was that he was so sorry for everything that happened, that he wanted me to return to him, that he loves me so much. I was so happy and went to him, that was how we started living together happily again. Since then, I have made promise that anybody I know that have a relationship problem, I would be of help to such person by referring him or her to the only real and powerful spell caster who helped me with my own problem and who is different from all the fake ones out there. Anybody could need the help of the spell caster, his email: spiritualherbalisthealing@gmail.com or call him +2349055637784 you can email him if you need his assistance in your relationship or anything. CONTACT HIM NOW FOR SOLUTION TO ALL YOUR PROBLEMS'

  • Matteo SeclìMatteo Seclì commented  ·   ·  Flag as inappropriate

    Same with Ubuntu 16.04 64bit and the latest version of Mendeley. This is a very annoying problem. Restarting Mendeley "solves" the issue, but the problem should not occur at all in the first place.

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